Client: SPS
Somerset Passenger Solutions (SPS) needed a tailor-made CPC driver training programme to comply with legal standards while improving employee engagement and customer experience. SPS, the exclusive transport provider for the Hinkley Point nuclear power plant, wanted to go beyond standard compliance training to align their driver development with the company’s Vision and Values.
To achieve this, SPS asked us to develop five DVSA-accredited CPC driver training courses, customised to their specific operational needs.
Understood developed a bespoke training programme for SPS. This programme covered essential areas like:
In order to make the training relevant and impactful, we tailored it to meet SPS’s specific operational needs. In addition, we ran Train the Trainer certification workshops, enabling SPS to continue the programme independently.
As is custom for all our training, we created visually engaging, informative handout booklets to support participants during and after the training. Our resources are always high quality. We take pride in delivering professional, polished materials that look fantastic!
The tailor-made Driver CPC training programme received exceptional feedback:
Moreover, participants shared glowing feedback, including:
“A very entertaining and enjoyable course. I loved everything—from start to finish.”
“The course gave me more confidence to challenge unsafe behaviour.”
“Engaging and informative. I loved the interaction, breakouts, and group work.”
Through this tailor-made Driver CPC training programme, SPS drivers felt empowered to meet compliance standards while improving overall customer experience. And as a result, this collaboration led to lasting cultural change and operational improvements.
