25 Mar 2022

If you want to change your life, you have to change your behaviour. And if you want to change the culture of your organisation, you have to change the behaviour of your employees. But how do you create the right conditions for the right behaviours to thrive and survive?…

Read More

21 Feb 2022

We’re all obsessed with changing behaviour. Whether it’s at a personal, individual level (e.g. making a New Year’s resolution stick) or at an organisational level (encouraging the right behaviours in our employees).  Changing behaviour is all about changing habits, according to James Clear, author of bestselling book ‘Atomic Habits‘. …

Read More

10 Dec 2021

In our previous two blog posts we looked at the power of habits. We now understand why we’re creatures of habit and how habits can play a significant role in shaping organisational culture. In both articles we looked at Charles Duhigg’s habit loop involving the cue, the routine and…

Read More

20 Nov 2021

The power of a crisis The global pandemic has created turmoil for many organisations. Undoubtedly, this is one of the most challenging periods in recent history. But it also presents an opportunity – crises can actually be valuable.  “You never want a serious crisis to go to waste,” said…

Read More

27 Oct 2021

‘All our life, so far as it has definite form, is but a mass of habits.’ – William James, 1892 Our habits are fascinating. Even more so, when times are uncertain and ever-changing.  In the Power of Habit, Charles Duhigg defines habits as: “The choices that all of us deliberately…

Read More

08 Sep 2021

During the first coronavirus lockdown last year, the government spent millions telling people not to use public transport. Understandably, people stayed home and stopped travelling on our buses and trains.  Now, as we emerge from the restrictions brought about by Covid-19, how do we undo this message? How do…

Read More

09 Aug 2021

Even before we knew what a ‘lockdown’ was, people were talking about loneliness. In 2019, before the world was hit by the global pandemic, there were reports of a loneliness epidemic. In 2019, almost half of adults surveyed by YouGov reported feeling lonely at least a few times a…

Read More

03 Aug 2021

When you think of sales or selling, what’s the first word that comes to mind? Daniel Pink, author of To Sell is Human, surveyed a bunch of people to find out. And the emotional response was overwhelmingly negative. Words like ‘pushy’, ‘smarmy’, ‘aggressive’, ‘ugh’ and ‘yuck’ featured heavily. This…

Read More

08 Jun 2021

Are the employees in your organisation ‘emotionally aware’? If they aren’t, then it’s time for a bit of an emotional education.  Professor Marc Brackett, a leading expert in emotional intelligence, explains: ‘Our emotions are an important source of information about what’s going on inside us’. From an evolutionary perspective, emotions…

Read More

10 May 2021

“Investment in course design can add up to a great deal of time.” – Elaine Biech, ‘The Art and Science of Training’ Many designers of training content might, on occasion, grumble about two things: Designing training content takes a lot of time Other people don’t always appreciate how or…

Read More