The Driving Force CPC Programme is a comprehensive and customisable programme of five CPC courses designed for bus drivers. It covers a range of essential topics, including communication, emotional intelligence, safety, and customer service. Drivers develop skills in areas like behavioural safety, health and wellbeing, diversity and inclusion, and customer experience, all aimed at improving both personal and professional performance on the road.
The programme is tailored to reflect your organisation’s vision and values. It equips drivers to represent your brand, improving road safety and delivering better customer service.
The Driving Force: Influencer Programme equips bus supervisors and managers with the skills to positively influence driver behaviour and improve customer experiences.
The courses cover topics such as emotional intelligence, behavioural safety, wellbeing, inclusivity, and team-building. We focus on developing key leadership abilities, fostering resilience, and promoting a compassionate, customer-centric workplace culture.
This programme will support your supervisors and managers to drive performance and support their teams effectively.
