23 Sep 2024

I recently came across an article with above title. It discusses the government’s latest efforts to attract more people to teaching through new incentives. However, the focus on ‘lie-ins’ in the headline feels frustrating and misguided. Misconceptions about teacher workloads It trivialises the very real challenges that teachers face….

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16 Sep 2024
Mini board with post its promoting adapting a new mindset and positive results

At Understood, we believe in the power of growth. Our training programmes are built on the belief that growth and development are key to success. One of the most compelling ideas that supports this belief comes from psychologist Carol Dweck’s book, Mindset. Dweck explains that how we view our…

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12 Sep 2024
An inclusive, welcoming classroom with simple visuals and clear design, supporting accessible learning

In today’s diverse world, inclusive writing has become essential, not just for DEI training, but for effective communication in every sector. By making our language accessible to everyone—regardless of background, ability, or experience—we create a more welcoming environment. In this guide, Understood is here to help you with some…

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09 Sep 2024
A person in a wheelchair waits at a train platform near the doors, highlighting mobility challenges in public transport systems

Transport accessibility remains a major issue in the UK, particularly for passengers with disabilities, who regularly encounter difficulties that affect their dignity and safety. Recent news highlights how dire this problem is. Disabled passengers across the country face unreliable support, broken infrastructure, and poor accessibility policies that make everyday journeys…

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03 Sep 2024
Behind-the-scenes shot of a video production crew filming a woman sitting in the backseat of a car while talking on the phone, with professional camera and microphone equipment visible.

We’re delighted to have Ben Hancock, Commercial Director of Pulse Studio, back for another guest post. At Understood, we know how Pulse Studio’s expertise in video production can turn corporate training into an engaging experience. In this post, Ben explores different styles of training videos and how to choose…

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23 Jul 2024
Two speech bubbles: one containing a tangled, chaotic line representing confusion, and the other containing a bright yellow light bulb symbolising a clear idea or solution

 “Substitute ‘damn’ every time you’re inclined to write ‘very’; your editor will delete it and the writing will be just as it should be.” – Mark Twain In a world where information is constantly at our fingertips, the ability to communicate clearly and effectively has never been more important….

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27 Jun 2024
Close-up of a modern camera recording a Black British male coach giving a video tutorial

We’re thrilled to introduce Ben Hancock, Commercial Director of Pulse Studio, as our guest blog post writer today. Understood has had the pleasure of working with Pulse Studio for many years, collaborating on some truly impactful and engaging training videos. Their expertise, creativity, and keen eye for detail have…

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20 Jun 2024
Robot hand and human hand typing to symbolise the use of ChatGPT in creating engaging communications

The other day, I was listening to The Rest is Politics, and something Rory Stewart said really caught my attention. Around the 14:30 mark, he casually mentioned how much he uses ChatGPT. Now, here’s a man who’s undeniably sharp, intellectual, and has had a career most of us could…

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05 May 2024
A frustrated woman covers her ears, surrounded by confusing business jargon, highlighting the blog's focus on the need for clearer workplace communication.

The business world’s equivalent of nails on a chalkboard We’ve all been there—stuck in a meeting where someone suggests we “drill down” on a topic or “take a deep dive.” And don’t even get me started on “ping me an email” or “let’s unpack that.” These terms may have…

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15 Apr 2024

When creating a great customer experience, how much consideration do you give to the five senses? Do you think about sight, sound, smell, touch, and taste? Each sense offers many opportunities to delight your customers… In a previous blog post, we shared ten top tips for creating great customer…

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