‘Healthy’ confrontations – how assertiveness can help with conflict resolution
By Carolyn Quainton in Behaviour, Communication, Employee engagement
We’ve now reached the end of our three-part series on communication strategies. You can view the previous two articles on communication roadblocks and active and reflective listening on our blog. Today, we’ll discuss healthy confrontation practices. And yes, you read that right – ‘healthy’ and ‘confrontation’ are two words…