We’re delighted to welcome Sandra Thompson, one of Understood’s brilliant consultants, as our guest blogger this month. Sandra is the UK’s first Goleman Emotional Intelligence Coach and Director of The EI Evolution, and we’re lucky to work with her on many of our projects. The silent leadership skills that…
Communication without connection is just noise. Controversial, or correct? A growing number of corporate leaders are wrestling with this very question. From employee apps to internal newsletters, many companies are investing in tools to ‘reach’ their teams, but far less are investing in genuine connection. The result? People tune…
Have you ever sat in a meeting and hesitated to share an idea, afraid it might sound silly? Or kept quiet about a mistake because you feared the consequences? If so, you’ve experienced what it feels like to work without psychological safety. But what does psychological safety really mean,…
