May 2024

When creating a great customer experience, how much consideration do you give to the five senses? Do you think about sight, sound, smell, touch, and taste? Each sense offers many opportunities to delight your customers… In a previous blog post, we shared ten top tips for creating great customer…

In today’s digital age, smartphones have become an integral part of our lives, but what are the consequences of this technology on the mental and physical health of younger generations? Jonathan Haidt’s book, The Anxious Generation, delves into the profound effects of smartphone use and social media on childhood…