“To truly facilitate learning for others, trainers must understand them first; learning comes after that. Success happens because you understand others.”
- Elaine Biech: The Art and Science of Training
Tick List

The What & The Why

The quality of your training content is important, but the true magic happens with outstanding trainers. Great trainers can truly transform the learning experience.

A top-notch trainer is:

  • self-aware and empathetic: they know their strengths and can connect genuinely with learners
  • a performer: keeping everyone interested and engaged
  • cool, calm and collected, no matter what
  • a room reader: they sense the vibe and handle challenges smoothly
  • a learning facilitator: they encourage learning through active participation and thoughtful challenges

Our “Trainer Transformation” masterclass is here to help your trainers shine. We’ll guide them to harness their strengths, and to reflect and learn from their practice. By covering a wide range of skills and competencies, this masterclass will boost their confidence and abilities, taking your training sessions to the next level. Join us to see your trainers grow and succeed.


The Verdict

"Need to upskill or develop your trainers? Highly recommend this programme. You won't regret it. Our team who have just completed the course are raving about it. They all learnt a great deal and were really engaged and enthused. So insightful, professional and meaningful. Top job from the Understood team 👏 Thank you 😊"
- HR Director, SPS
"A course I’ll never forget. Learned loads. Both instructors were brilliant!"
- Course attendee
"A fantastic skills builder. Highly interactive - everyone was engaged from beginning to end. "
- Course attendee
"The knowledge and passion of Jon, and the energy and enthusiasm of Andy… they worked so well together, delivering an incredible experience for everyone. I am so pleased that I got to be a part of it."
- Course attendee