Client: First Bus
First Bus needed ongoing resource to run regular training courses for around 14,000 bus drivers. And they needed to do this in a cost-effective and efficient manner. They asked for our help in upskilling their best in-house trainers to give them the capability to run their own “Train the Trainers”.
We designed a top-notch, intensive four-day training course for a dozen of their best trainers. We taught them how to:
Our course involved:
“Brilliant! A thoroughly satisfying course. The interactive elements of this course were my favourite.” – Course Attendee
“The training was excellent in terms of personal development in gaining knowledge and understanding to assist my role.” – Course Attendee
“It helped me understand the difference in delivering a course and teaching someone to deliver a course, providing varied communication techniques.” – Course Attendee
- Vicki Anderson, Training Quality & Compliance Manager -